Official statement of HC Ak Bars on conducting matches behind closed doors13.03.2020 г.
HC Ak Bars will conduct the Eastern conference semifinal home games against HC Salavat Yulaev without spectators, committing to the health and safety of our fans − these measures correspond to the decision on imposition of special prevention regime on the territory of Tatarstan. A similar restriction also applies to HC Bars and HC Irbis home games. We kindly ask you to respect this decision -Tatarstan leadership is doing everything possible to ensure proper control and safety of people.
The special sanitary and epidemiological regime includes a number of restrictions: international sports and cultural events have been postponed, and sport events will be conducted behind closed doors.
The safety and health of fans, their families and children are our priority. We urge citizens of Tatarstan to abstain from traveling abroad and to take reasonable precaution, including basic hygiene – wash hands with soap, take a shower regularly, air the premises, make wet cleaning and wear a mask in public places.
Fans who purchased tickets for the home games against HC Salavat Yulaev on March 18 and 20, can get refund. If you purchased tickets at the Tatneft Arena ticket office, please apply for a refund on site. For more information, please contact: 8 (843) 527 85 85 (ext. 8)
Online ticket buyers need to fill out an application form and e-mail it to: email@example.com
For more information about refunds, please contact: (843) 527 85 48.
You can download the online ticket refund application form here.
Season ticket holders will get an additional discount in the next season.
Therefore, we kindly ask our fans to support the team watching the games on TV or online, but we recommend to avoid watching it at cafes, restaurants, pubs and other public places. TV channels TNV, TNV-Planeta, and KHL will provide live broadcast. Ak Bars TV will operate as usual on Vkontakte.